Our booking process is simple and efficient:
After booking, you will receive an email with all you trip specifications, including pick up locations, stops, etc. Please revise information to make sure we have it correct.
On the day of your ride, you will receive SMS updates – one informing you that your car is on its way, and a second letting you know as soon as your driver has arrived at the pickup location.
Your ride includes 15 minutes’ waiting time for standard pickups and thirty for airport pickups. Even if your driver has arrived early, your included waiting time starts from the time you booked your ride.
After your ride has taken place, we would appreciate it if you could rate your car and driver. To do this, visit our site and search for our survey form and then ‘Rate ride’. also we will send a link to the survey form on your trip receipt.
… and enjoy your ride with Cars